Why Sentiment Analysis Matters
Are your customers leaving happy or frustrated? Is your team delivering the experience you expect? VIZO361° combines audio analysis from camera microphones with visual cues to gauge real-time sentiment. Measure satisfaction at service counters, catch escalations before they become complaints, and coach your team with actual data - not assumptions.
What You Get
How It Works
Simple setup. Powerful results. No new hardware.
Audio from camera microphones is processed alongside video feeds
AI analyzes tone, speech patterns, and facial expressions together
Every interaction gets a sentiment score: positive, neutral, or negative
Escalations and complaints are flagged in real-time to managers
Performance reports per staff member and location drive coaching
Who Benefits Most
Retail
Know if customers leave happy. Identify your best - and worst - salespeople.
Banking
Measure service counter quality. Predict complaints. Handle VIPs with care.
Contact Centers
Monitor in-person service quality. Prevent escalations before they happen.
Hospitality
Track guest satisfaction at every touchpoint. Elevate the front desk experience.
Healthcare
Monitor patient experience. Ensure empathetic care. Improve trust.
Support Desks
Measure helpdesk quality. Track employee satisfaction at service points.
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